Laurence Chami

Laurence Chami is a seasoned professional in customer success and account management with extensive experience across various companies, currently serving as a Senior Account Development Executive at Cloud Software Group since February 2023. Previously, Laurence held roles including Customer Success Director for Western & Southern Europe at Citrix, and various positions at Salesforce, Vlocity, and Eptica, where significant contributions included implementing customer success organizations and achieving substantial revenue growth. With a career beginning in telemarketing management at GMSA, Laurence has consistently demonstrated leadership in driving client satisfaction and expanding business within EMEA markets, supported by a strong educational foundation from Université Sorbonne Nouvelle and ongoing professional development at APM.