Lorena Baker has extensive experience in account management and customer success within the technology sector, having held various managerial roles across several companies. Lorena started as an Executive Assistant at Mylex Corporation and progressed to positions such as Inside Sales Account Manager at Rational Software and Territory Account Manager at Mercury Interactive (HP). Notably, Lorena served as a Commercial Account Manager at Hewlett-Packard and a Sr. Engagement Manager at Ellie Mae, focusing on enhancing customer experience through automation in the mortgage industry. Currently, Lorena holds the position of Sr. Manager, Operations at Arctera and Cloud Software Group, overseeing high-touch support services for Business Critical Services at Veritas Technologies LLC.
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