Mani Subramanian is a seasoned Technical Lead Support Manager at Cloud Software Group, overseeing support teams for both Cloud (SaaS) and on-premise implementations since September 2022. Prior to this role, Mani served as a Customer Experience Advisory Board Member at UC Irvine, assisting in the enhancement of the Customer Experience Certificate Program from June 2022 to February 2025. Mani's extensive experience at TIBCO Software Inc. includes roles as Senior Support Manager, where leadership of a global support team was emphasized, and as Sr. Technical Support Engineer, providing crucial client support for financial customers. Mani holds a Certificate in Customer Experience from UC Irvine and advanced degrees in Computer Applications from Alagappa University and Computer Science from Thiagarajar College of Arts and Science.
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