Mina Nashed is an accomplished IT professional with extensive experience in engineering and support roles across various companies. Currently serving as a Lead Escalation Engineer at Cloud Software Group since July 2022, Mina has held positions such as System Engineer II at LKQ Corporation and Senior Citrix Engineer at MEDHOST. With a strong background in Citrix and application support, Mina's career includes roles at Nebraska Department of Health and Human Services, Upland FileBound, and Vodafone International Services, where responsibilities involved technical support, infrastructure solutions, and customer issue resolution. An engineering graduate from Ain Shams University, Mina's expertise includes virtualization technologies and system administration, supported by a proactive approach in training and customer service excellence.
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