Omar Singh

Omar Singh is a seasoned professional with extensive experience in technical account management and program management across various sectors, including healthcare, finance, and government. Currently serving as Sr. Manager of Technical Account Management at Cloud Software Group, Omar leads a $200M ARR portfolio and a team of 17 Technical Account Managers, driving customer success through innovative strategies. Previous roles at Citrix include Sr. Program Manager for Service Delivery Operations and Sr. Manager of Global Priority Support, where Omar significantly improved operational efficiency and customer retention while scaling support operations. Holding an MBA from Nova Southeastern University and a BA in Management Information Systems from Florida International University, Omar combines strong educational credentials with a proven track record in enhancing customer experiences and managing high-performing teams.