Pedro Deus is a seasoned IT professional with extensive experience in virtualization support and network engineering. Currently serving as a Senior Escalation Engineer at Cloud Software Group since June 2023, Pedro has held multiple roles at Citrix from May 2017, including Lead Priority Virtualization Support Engineer, where expertise in Citrix products such as Citrix Virtual Apps and Desktops and Citrix Managed Desktop is applied, alongside mentoring junior engineers. Prior to his tenure at Citrix, Pedro worked as a Senior Network Engineer at Cadmart, Inc. from August 2006 to May 2017, focusing on the development and maintenance of intricate applications. Earlier experience includes serving as an IT Enterprise Administrator at Grupo Hotelero Islazul from June 2001 to October 2004. Pedro holds a Bachelor's degree in Electrical, Electronics and Communications Engineering and an Associate's degree in Engineering, both from Pinar del Rio University in Cuba.
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