Raphael Peguet

Raphael Peguet is a seasoned professional in the field of software and customer success with a career spanning over 16 years. Currently serving as an Ingénieur avant-vente Jaspersoft at Cloud Software Group since January 2023, Raphael previously held various senior roles at TIBCO Software Inc. for over 12 years, including Senior Solutions Consultant EMEA and Senior Customer Success Consultant. Responsibilities at TIBCO involved resolving customer issues, providing feedback for feature development, and testing customizations to ensure smooth upgrades. Prior experience includes working as a Quality Assurance Engineer and Business Intelligence Specialist at IBM from April 2007 to November 2010. Raphael holds a Master’s degree in IT from ESIEA - École d'Ingénieur·e·s d'un numérique utile, completed in 2007, and attended Lycée Jean-Perrin in Lyon for earlier studies from 2002 to 2004.