Reinier Sanchez is a skilled Principal Escalation Engineer at Cloud Software Group, bringing extensive experience in resolving complex customer issues through advanced networking tools. Prior roles include serving as a Technical Account Manager at Cohesity, where Reinier managed technical support escalations and customer training, and as Lead Escalation Engineer at Citrix, specializing in cloud and delivery networks. Reinier’s career also encompasses positions as a Senior Mobility Engineer and IT Cloud Engineer, reflecting a robust background in technical support, cloud infrastructure, and network administration. Reinier holds a Bachelor's degree in Telecommunications Engineering from the University of Havana and a postgrade in Management Information Systems and Services from Desoft.
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