Siva Kumar is a seasoned IT professional with extensive experience in escalation engineering and project management, currently serving as a Lead Escalation Engineer at Cloud Software Group since December 2022 and a Senior Escalation Engineer at Citrix since March 2022. Prior roles include Associate Principal at LTI - Larsen & Toubro Infotech, where responsibilities encompassed managing Citrix Virtual Apps and Desktop environments, and serving as a Senior Specialist in Cloud & Infrastructure Services. Previous experience includes a Technical Lead position at CSC - Computer Sciences Corporation and a System Admin role at Verizon. Siva Kumar holds an MBA in Information Technology from Ulyanovsk State University and a Diploma in Electronics and Communication from the Board of Technical Education.
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