Sonu Sharma is a Senior Escalation Engineer at Cloud Software Group, having previously worked as a Lead Engineer at HCLTech. Prior to these roles, Sonu served as a Lead Operations - Senior Technical Support Advisor at Concentrix and a Senior Support Analyst at Accenture. Sonu also gained experience as a Technical Support Advisor at Teleperformance. Currently pursuing a Bachelor of Technology degree from Punjab Technical University, Sonu is driven by the philosophy that curiosity leads to happiness.
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