Timothy Card is a seasoned IT leader with extensive experience in critical situation management and support services, currently serving as the Director of Critical Situation Management at Cloud Software Group since January 2023. Timothy previously held the position of Principal Support Services Manager at Citrix from May 2016 to March 2023, where responsibilities included developing action plans for complex customer escalations. Timothy's earlier roles at Citrix encompass team management positions focusing on customer support and product development, alongside a foundation in technical support. Timothy also served in the US Navy as an Electricians Mate, gaining valuable experience in electrical systems and leadership. Education includes studies at Broward College from 1994 to 1997.
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