Xiaowen Jin

Director, Customer Intelligence at Cloud Software Group

Xiaowen Jin is a seasoned professional in business intelligence and analytics, currently serving as the Director of BI & Analytics at Cloud Software Group since December 2022. Prior to this, Xiaowen held the position of Director of Analytics & Strategy at TIBCO from July 2016 to November 2022, where significant contributions included defining corporate KPIs, overseeing cross-functional BI dashboards, and collaborating with data teams on integrity and process improvements. Xiaowen's career also encompasses roles as Senior Manager of Renewal Strategy, Manager of Operations, and Data Analyst, focusing on revenue analytics and operational efficiencies. Earlier experience includes a Business Financial Analyst role at Saba Software and research analysis at Shanghai Ensens Investment Company. Educational qualifications include a Master of Science in Mathematical Finance from the University of Southern California and a Bachelor of Science in Information and Computing Science from Shanghai University of Finance and Economics.

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