Tom James is a Change & Transformation Manager with extensive experience in project management, particularly in healthcare service delivery and operational efficiency. They previously held roles at Central London Healthcare CIC, where they excelled as Head of Operations and Programme Delivery Manager, managing significant improvement projects across various healthcare systems. Tom has also contributed to customer service excellence at Bose Corporation and managed client relations as a Travel Consultant at Lotus Travel. They earned a Master’s degree in Healthcare Leadership from the University of Birmingham and currently drives digital healthcare transformation projects at Cloud21 Ltd.
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