Nasaruddin Mulla is a seasoned Customer Success Manager with over 15 years of professional experience across various domains, including Incident Management, Supply Chain Management, and Service Delivery. They currently serve as a Program Manager at Cloud4C, where they lead strategic execution and service delivery for BFSI clients, optimizing performance and driving client satisfaction. Previously, they held roles at NEC Software Solutions and Orange Business Services, focusing on customer service and operational excellence. Nasaruddin holds a Bachelor of Science in Computer from Mumbai University and is certified in ITIL Service Management and project management methodologies.
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