Amber Tweedy is currently the Head of Operations at Cloud9 Insight, where they lead strategic projects to optimize business operations. Previously, they served as Operations Lead at Firstsource, driving digital transformation and service excellence. Amber has extensive experience in customer service and operations management, having held leadership positions at various organizations including Acenden, Dairy Crest, and TP. They have also developed innovative coaching and training programs to enhance team performance while fostering a culture of continuous improvement. Amber is pursuing a degree in Business/Corporate Communications at Trinity Valley School.
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