Roger Munguia

Technical Support Engineer Tier 2/ E2e Dev at CloudApp

Roger Munguia has been working in the IT industry since 2015. Roger began their career at Convergys as a Sr. IT Technical Operations Support, where they created and supported IT policies, fixed equipment, and dealt with migration strategies. Roger also served as a Floor Leader/WFM, performing workforce management duties and creating reports for managers. In 2017, they joined PartnerHero as a Technical Support Engineer, providing customer engineering support for various customers. Roger also served as a Technical Engineer Support Associate, troubleshooting/installing/configuring server apps and windows servers. In 2020, they began working as a freelance Full-stack Developer, utilizing MERN (firebase, MySQL) and other technologies. Currently, they are a Technical Support Engineer Tier 2 at CloudApp.

Roger Munguia studied Ingenieria, sistemas at Universidad Jesus de Nazareth, specializing in Ingeniería informática.

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Timeline

  • Technical Support Engineer Tier 2/ E2e Dev

    August, 2022 - present

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