Anna Ievtushenko has extensive experience in customer support and operations management, currently serving as Billing Operations Manager at Cloudbeds since February 2017, where responsibilities include managing a team, conducting staff training, and resolving conflicts. Previously held roles at Cloudbeds include Partnership Support Manager, Customer Support Manager, and Customer Coach Lead, where Anna Ievtushenko focused on VIP customer interactions and providing software tutorials. Prior to Cloudbeds, Anna Ievtushenko worked as an EFL teacher at Zhytomyr Ivan Franko State University, teaching English across various disciplines, and served as a Specialist at the International and Regional Affairs Department, handling translations, interpreting, and communication with foreign students and partners. Anna Ievtushenko holds a Master's degree in German Philology from Zhytomyr Ivan Franko State University, obtained between 2007 and 2013.
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