Daniele Barco has a diverse work experience spanning various industries. From 2015 to the present, they worked as the Professional Services Team Lead at Cloudbeds, a hospitality management suite company. In this role, they helped hotels and hosts automate their workflows and grow revenue by utilizing Cloudbeds' software and distribution integrations.
Before joining Cloudbeds, Daniele worked at Interaction - Citibank from 2013 to 2015 as a Customer Service Representative. Daniele provided multilingual support to customers regarding pension payments and verification processes, demonstrating empathy and following escalation procedures when necessary.
Prior to that, from 2001 to 2011, Daniele worked as a Freelance sound engineer for companies such as 08 Afterimage Studio, Massive Arts Studios, and Lova Music. Daniele'sresponsibilities included sound management and recording for speech, music, and other sounds, as well as providing assistance throughout the production and post-production processes.
From 2007 to 2009, Daniele worked as a Sales Assistant at Vodafone Italia, where they processed payments, assisted customers, and provided information about products such as phones, accessories, price plans, and subscriptions. Daniele also managed stock control.
Before joining Vodafone Italia, Daniele worked at Fastweb Italia from 2005 to 2007 as a Customer Service Agent. Daniele provided customer support via phone and email for telecommunications services, as well as selling internet subscriptions and scheduling appointments between customers and salespeople.
Daniele Barco has a diverse education history. In 1992, they attended I.T.I.S. (State Technical and Industrial High School), where they obtained a diploma in computer science. There is no specific field of study mentioned for this degree. In 1994, they enrolled at NAMM (New Academy of Modern Music) and completed a diploma in sound engineering with a focus on music technology in 1996. Additionally, in 2005, they attended the Ipsoa training school and received a Certificate in sales techniques, specializing in general sales, merchandising, and related marketing operations.
September, 2015 - present