Jussara Reyes

Jussara Reyes has a diverse work experience in the hospitality industry. Jussara currently works as a Technical Content Coordinator at Cloudbeds, where they started in November 2021. Prior to this role, they were a OneRooftop Vacation Rental Software Coordinator at the same company from July to October 2021. Before joining Cloudbeds, Jussara worked as a Customer Coach at the company from June 2019 to June 2021.

Before their time at Cloudbeds, Jussara worked at Booking.com. Jussara held the role of Account Executive (French) and Content Specialist from January 2017 to February 2019. In this role, they were responsible for maintaining and improving content on the Booking.com website. Jussara also worked as a Hotels Coordinator from September 2015 to December 2016, providing assistance to partner hotels.

Prior to Booking.com, Jussara worked at Occidental Vacation Club as a Reservation and Customer Service Agent from April 2014 to August 2015. Jussara assisted club members in English, Spanish, and French and managed reservations for Occidental destinations worldwide.

Jussara's previous experience includes being a Social Media Manager at Introtours S.R.L from May 2013 to April 2014, and a Sales Executive and Events Planner at Integra de Introtours from October 2012 to April 2014. At Interra de Introtours, they designed corporate events, managed clients and business partners, and handled hotel reservations and excursions for the local market.

Jussara'searlier roles include working as an Agent Service Client/Réservations at Nouvelles Iles from February 2011 to October 2012, where they assisted customers and hospitality partners in French and English and managed reservations for tourist packages. Jussara also worked as a Bilingual Operator at Occidental Hotel El Embajador from November 2010 to February 2011.

Overall, Jussara Reyes has gained extensive experience in customer service, content coordination, hotel coordination, reservations management, event planning, and social media management throughout their career in the hospitality industry.

Jussara Reyes has a diverse education history, with qualifications in various fields. In 2002, they obtained a Bachelor's degree from Colegio San José. From 2005 to 2007, Jussara studied at Universidad APEC, where they earned a French Degree in Foreign Languages and Literatures. Jussara then enrolled at Alliance Française in 2011 for a program in Foreign Languages and Literatures, General.

Jussara continued their education at Pontificia Universidad Católica Madre y Maestra from 2007 to 2011. During this time, they completed a Hotel Management Degree in Touristic Marketing. Additionally, they pursued a Hotel Administration Degree in Tourism and Travel Services Management from the same institution from 2007 to 2011. Jussara also obtained certification as a TKT Certification Student in Formación de profesorado en Inglés from the University of Cambridge in 2020.

In terms of professional development, Jussara attended a Successful Partnerships Workshop at Booking.com in 2016. Jussara has also obtained two additional certifications: Writing in Plain Language from LinkedIn in May 2022, and Phone-Based Customer Service from LinkedIn in September 2019.

Overall, Jussara's education background reflects their interests and expertise in various areas such as design, languages, marketing, and tourism.