Léa Blezer

Léa Blezer has a diverse work experience in various industries. Léa is currently working at Cloudbeds as a Senior Onboarding Coach, where they assist customers in adapting their purchased package to their business needs. Prior to this role, they worked as an Onboarding Specialist at Cloudbeds and was responsible for providing personalized guidance to customers during their initial steps in the software.

Léa has also worked as a Helpdesk at Infomed Software S.L. - Henry Schein ONE from June 2020 to December 2022. Additionally, they have experience as a CS Agent at LeadTech Inovation, a Contact Center Specialist at CPM International Contact Centre - Barcelona, and a Tier 1 agent at Webhelp Spain.

In terms of their earlier career, they worked as a Technical Assistant to the System of Museums (SISEM) at Associacao Cultural De Apoio Ao Museu Casa De Portinari, and as a Technical Training Researcher at FAPESP. Léa also worked as a Master Thesis Student at Programa de Pós Graduação Interunidades em Museologia USP, where they conducted research for their thesis. Furthermore, they gained experience as an Intern - Professor Assistant at MAE USP and as an Intern at Museu de Arqueologia e Etnologia USP.

Overall, Léa Blezer has a strong background in customer service and onboarding, along with experience in the museum and research fields.

Léa Blezer has a Master's degree in Museology from the Universidade de São Paulo (USP), which they obtained from 2015 to 2017. Prior to that, they completed their Bachelor's degree in History at USP from 2010 to 2014, with a focus on Human Sciences. In addition to their formal education, Léa also holds several certifications. Léa obtained "Be the Manager People Won't Leave" certification from LinkedIn in December 2022, "How to Build Credibility as a Leader" certification from LinkedIn in October 2022, "Creating Positive Conversations with Challenging Customers (2019)" certification from LinkedIn in August 2022, and "How to Build Rapport Quickly" certification from LinkedIn in June 2022. Léa also holds the certification of "Bacharela em História" from FFLCH USP, although the exact date of obtaining this certification is not provided.