Quessi Barbosa

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Quessi Barbosa has work experience in the hospitality industry, with their most recent role as a Customer Coach at CloudBeds since 2014. CloudBeds is a company that provides browser-based hospitality management software to hotels, hostels, and groups worldwide. Quessi is responsible for assisting customers and ensuring their satisfaction with the software. Prior to this, they worked at Mercure Pinheiros from 2008 to 2013 as a Front Desk and Reservation Manager. In this role, Quessi was responsible for achieving guest satisfaction targets, employee training, and using the Medallia tool to measure customer satisfaction.

Quessi Barbosa pursued a Bachelor's degree from 2009 to 2011 at Universidade Cidade de São Paulo. The specific field of study during that time is not provided. In addition, Quessi Barbosa obtained a certification in "Cybersecurity Awareness: Phishing and Whaling" from LinkedIn in August 2019.

Location

São Paulo, Brazil

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