Ricardo Diaz currently serves as the Onboarding Lead for Guest Engagement at Cloudbeds, a position held since March 2023, where leadership of a global team focuses on implementing the company's engagement technology stack. Prior experience includes roles as a Strategic Onboarding Consultant and Onboarding Specialist at Whistle Messaging from October 2021 to March 2023, as well as serving as an Implementation Representative at ADP for a brief period in 2021. Ricardo's earlier career features a progression in Customer Service roles at Westgate Resorts from March 2018 to May 2021, where responsibilities included training and preparing representatives to address customer queries and analyze data to meet contact center goals. Earlier experience also includes a position as a Member Services Specialist at Partners Federal Credit Union. Educational qualifications include attendance at Valencia College in 2017.
This person is not in the org chart
This person is not in any teams
This person is not in any offices