Seraphina Mize

Seraphina Mize is an experienced IT professional currently serving as an Associate Development Support Engineer at CloudBees since August 2021, focusing on troubleshooting and improving CloudBees Continuous Integration software and Jenkins. Prior to this, Seraphina worked as a Linux Administrator at Rackspace from May 2016 to June 2022, where responsibilities included managing Linux systems, user management, and cloud server administration. Seraphina also held a position as a Technical Specialist at Medtronic, providing support for diabetes therapy devices, and previously worked in various customer service roles, including as a Customer Service Representative at Transcom and Caremark. Educational achievements include an Associate of Applied Science in Information Assurance and Cybersecurity from Northwest Vista College and a Bachelor of Arts in English Language and Literature from the University of Tennessee, Knoxville.