Luis Vina

Luis Vina is an experienced professional in global service management and technical account management, currently serving as Global Services Manager at CloudBlue since July 2020. In this role, Luis oversees the 24x7 Global Service Desk and support teams, focusing on incident resolution and fostering a culture of diversity. Previous positions include Technical Account Manager and Service Delivery Manager at CloudBlue, Service Delivery Manager at Tech Mahindra, and Head of Service Management for Brazil at CenturyLink. Luis has a strong background in IT management from roles at Level 3 Communications, Credigy, Firmenich, and Kennametal do Brasil. Educational qualifications include an MBA from FGV - Fundação Getulio Vargas and a degree in Information Technology from Faculdades Associadas de São Paulo.