Nick S. is an ISTQB and Scrum Alliance-certified senior delivery leader with 12 years of experience in quality assurance and software delivery. They began their career at Concentrix as a Junior QA Engineer and progressed to UK QA Lead, managing remote teams and collaborating with major clients. As Head of QA, Nick currently defines and implements enterprise-wide software quality strategies, leading global QA operations and fostering high-performing teams. Previously, they have held roles such as Senior QA Engineer at HHAeXchange and Test Manager at ITS Computing Ltd, directing large-scale testing initiatives across various sectors. Nick earned a Master's in Creative Writing and a Bachelor's in English from Queen's University Belfast.
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