Vishesh Thakur is a seasoned Customer Success Leader with over 7 years of experience in B2B SaaS, currently serving as CSM Lead at CloudEagle.ai. In previous roles, Vishesh excelled as a Customer Success Manager at Sense and SquadIQ, achieving significant revenue growth and maintaining high customer satisfaction rates. Vishesh holds a Master's degree in Strategic Marketing from Cranfield University and a Bachelor's degree in Electrical, Electronics, and Communications Engineering from Sharda University. Additionally, Vishesh founded a company focused on market and user research, demonstrating strong leadership and strategic skills throughout their career.
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