Smridh Makkar

Smridh Makkar is an accomplished ServiceNow professional with extensive experience in the field. Currently serving as a ServiceNow Architect at cloudEQ since February 2021, Smridh is responsible for the ServiceNow platform within Technology Service Delivery, overseeing instances and managing escalations. Prior to this role, Smridh held the position of ServiceNow Tech Lead at Vichi IT Solutions (P) Ltd., where responsibilities included developing, configuring, and customizing the ServiceNow platform to align with business requirements. Earlier in the career, Smridh worked as a Software Engineer at HCL Technologies, focusing on data management, report configuration, troubleshooting, and developing applications on the ServiceNow platform. Smridh completed a Bachelor of Technology in Computer Science from Manav Rachna Educational Institutions between 2010 and 2014, following earlier education in Computer Science at RAMJAS PUBLIC SCHOOL and Ryan International School.