Dat Pham

Dat Pham is an accomplished professional with extensive experience in customer operations and software engineering. Currently serving as the Director of Customer Operations (Proactive Support) at Cloudera since May 2014, Dat Pham has effectively managed global teams, driven alignment with strategic customers, and maintained high customer satisfaction scores. Previous roles at Cloudera include Sr. Manager and Manager positions focused on premier and dedicated support. Dat Pham's early career at IBM spanned over a decade, where software engineering roles included contributions to caching features, system customization, and build tools. Dat Pham holds a Master of Science in Software Engineering and an MBA in Technical Management, both from San José State University, along with a Bachelor of Science in Computer Engineering from the same institution.