James Ngugi is an experienced professional in project delivery and management with a demonstrated history of working in various roles across multiple industries. Currently serving as a Delivery Lead at CloudFactory since September 2019, James oversees a high-performing team and focuses on coaching project team leads to ensure excellent service delivery to clients in Europe, the Americas, and Asia. Previously, as a Delivery Associate, James managed critical project KPIs and handled various data processing and AI/ML projects for clients in North America and the EMEA regions. From April 2011 to August 2019, James held multiple positions at Digital Divide Data (DDD Kenya), including Project Manager, where responsibilities included ensuring projects met budget and scheduling goals, and Production Supervisor. Earlier experience includes online marketing and screen printing at Magnate Ventures Ltd. James holds a Bachelor's Degree in Management Science from Kenyatta University.
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