Nickson Libese

Nickson Libese is a seasoned professional with extensive experience in customer service, quality assurance, and data management. Currently serving as a Team Manager at CCI Kenya since August 2015, Nickson has successfully led teams to exceed client expectations and implement effective strategies to maintain industry standards. Prior to this role, Nickson spent three years as a Customer Service Agent, honing strong communication and problem-solving skills. Additionally, since August 2018, Nickson has worked remotely as a Reviewer for CloudFactory, focusing on quality control and data accuracy, following a foundational role as a Data Entry Clerk where meticulous data input and deadline management were key responsibilities.