Addis Sendaba is a seasoned professional in customer success and account management with a strong track record spanning over a decade. Currently serving as a Senior Customer Success Manager at Cloudflare since July 2019, Addis has demonstrated expertise in managing over 200 accounts with a notable retention rate of 92% and consistently exceeding upsell targets. Previous roles include Senior Account Manager at Bugcrowd Inc., Account Manager at AlienVault, and Technical Account Manager at Qualys, where strong collaboration with various teams enhanced customer experiences. Early career experiences include positions in quality control, health information services, and facilities operations, underscoring a diverse skill set. Addis holds a Bachelor's degree in Journalism from San Francisco State University.
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