Andrew Papparides is a strategic leader with over 20 years of international experience in technical and support operations, currently serving as the Senior Director of Global Support Operations at Cloudflare. They have held previous leadership positions at HashiCorp and ServiceNow, where they drove transformation and operational rigor, scaling support teams significantly. Andrew's expertise encompasses building scalable support organizations, integrating AI into workflows, and fostering cross-functional collaboration. They earned an MBA in Social Sciences from the University of Durham.
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