Cloudflare
Arturo Aranda is a seasoned professional with extensive experience in revenue operations and customer success. Currently serving as a Revenue Specialist at Cloudflare since June 2022, Arturo focuses on contract review within RevOps. Previously, as an Accounts Receivable Specialist and Senior Customer Success Manager at Demandforce from April 2015 to May 2022, Arturo managed a $2.1 million ARR book of business while leading a team of 10 international Customer Success Managers. Key achievements include maintaining an 80% customer retention rate, being a top performer in various KPIs, and successfully implementing processes to enhance customer retention. Earlier roles include Merchant Onboarding Manager at Cognizant at Google and Google Hardware Technical Support, contributing to a robust foundation in client relations and technical support. Arturo's educational background includes studies at Chabot College from 2008 to 2012.