Jake Serrano

Jake Serrano is an experienced IT Operations Engineer at Cloudflare, Inc. since March 2018, previously serving as an IT Support Specialist at Centene Corporation and a Senior Field Service Technician at Acadia Healthcare. His role at Acadia involved providing nationwide remote and on-site support, leading special projects, and handling the installation, configuration, and testing of various computer systems for new facilities and expansions. Prior experience includes managing mobile sales and technical service at Market Source, Inc., where responsibilities encompassed customer service, team leadership, and sales goal achievement, as well as serving as a Mobile Store Manager at Radio Shack with similar duties. Jake holds an Associate’s Degree in Business Administration and Management from Yuba College and graduated from Yuba City High School.