Jessica Headley is a seasoned professional in customer success management with extensive experience across various organizations. Currently serving as a Senior Customer Success Manager at Cloudflare since March 2023, Jessica has held significant roles at Lumen Technologies, including Senior Manager for Key and Large Enterprise Customer Success, and various positions in customer success management at Kespry and Hoopla Software. Jessica began a career at T-Mobile, progressing to High-Volume Store Manager. Educated at Santa Clara University, Jessica earned a Bachelor's Degree in Business Management from 2012 to 2014.
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