Jiong Yang is a seasoned Solutions Engineer at Cloudflare, Inc. since August 2019, with prior experience as a Systems Engineer at ChinaCache North America from August 2017 to July 2019, where responsibilities included managing 24/7 support tickets related to DNS, network stability, and caching behaviors to ensure business reliability. Jiong also served as an Intern System Administrator at the New York State Office of Information Technology Services from June 2016 to May 2017, focusing on monitoring and configuring Linux servers and documenting IT processes according to ITIL standards. Jiong's career began as an Order Data Processing Specialist at China National Publications Import & Export Corporation from May 2012 to June 2015. Educational qualifications include a Master of Science in Information Technology and Systems from the University at Albany and a bachelor's degree from Beijing University of Technology.
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