Jon Caspi is an experienced professional in customer success and business development, currently serving as Manager of Customer Success at Cloudflare since January 2020. In this role, Jon leads Customer Success Managers and Customer Solutions Engineers, focusing on value creation for Premium Success Customers and implementing transformative customer segmentation and performance management initiatives. Previous roles include Senior Customer Success Manager for Strategic Accounts at Cloudflare, Founder and Consultant at JSC Advisory Group, and Head of Business Development at BuildZoom. Jon has successfully built partnerships and optimized customer engagement at renowned companies such as OtterBox and HP, contributing to significant revenue growth and strategic innovation. Jon holds a Bachelor's degree in Business Marketing from the University of Colorado Boulder.
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