José Ramón M.

José Ramón M. currently serves as a Senior Customer Success Manager for Cloudflare, focusing on customer relationships and growth across Latin America. Previously, José Ramón held the position of Client Success Manager at Swyft Inc., where responsibilities included onboarding enterprise and government clients in the self-service retail technology sector. Early career experience includes serving as a Global Sales Support Bid Manager at Nokia, managing competitive bid processes across Latin America and Europe, and as a Complex Bid Manager at IBM, where José Ramón led cross-functional teams in delivering client-focused proposals. José Ramón's academic background in International Relations spans institutions in Mexico, Brazil, Russia, and Slovakia, further enhancing expertise in global business and cross-cultural communication.