Purnima Narayan has extensive experience in technical support and quality assurance, currently serving as a Senior Technical Support Engineer at Cloudflare since October 2018. Previous roles include Technical Support Engineer at the same company and a volunteer position at Durham Elementary, where Purnima assisted young students in learning English. A background as a Quality Assurance Tester from 2012 to 2014 involved creating test plans and assessing web functionality. Earlier experience includes content development at Praxis Technologies and team leadership at Symantec, overseeing support for various software products. Purnima also has customer service experience from positions at Wipro Technologies and JPMorgan Chase & Co. Educational credentials were obtained from Savitribai Phule Pune University.
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