Raphael Rivero currently serves as a Senior Technical Account Manager at Cloudflare since March 2023. Prior experience includes roles at Boomi from May 2015 to December 2022, where Raphael held positions such as Technical Success Manager and Enterprise Technical Support Senior Advisor, focusing on technical expertise and support for partners and strategic accounts. Raphael's career began at Trend Micro, where from September 2000 to January 2015, responsibilities included managing support engineering, resolving complex issues for premium customers, and providing tier 3 support as a subject matter expert. Earlier experience includes working as a Business Specialist at International Freeport Traders Inc. Raphael holds a Bachelor's Degree in Industrial Engineering from De La Salle University and further education from UC Irvine.
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