Ricardo Maçãs is a seasoned Network and Security Engineer currently serving as a Tech Lead at Cloudflare, where they focus on customer escalation cases in the EMEA region. Previously, they held the role of Network and Security Engineer at Cloudflare, specializing in network onboarding and incident response for high-profile organizations. Ricardo has a solid background in community engagement and user experience design from their time as a volunteer with FQ em Rede and Mozilla Corporation. They hold a Master of Engineering in Electrical, Electronics, and Communications Engineering from Instituto Superior Técnico and are currently pursuing a PhD in Computer Science with a focus on Security.
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