Robert (Bobby) Bennett is an experienced professional with a strong background in operations and customer satisfaction management. At AT&T Wireless, Robert served as a Vendor Operations Program Manager, overseeing a $5 million annual budget and facilitating third-party vendor discussions. Following that role, Robert held various positions, including Client Operations Program Manager at West Corporation and Vice President of Customer Satisfaction at Washington Mutual, where a Customer Satisfaction Survey was developed to enhance customer experience. For nearly 15 years, Robert worked as a Senior Legal Administration Specialist at Rackspace Hosting, managing customer escalations related to policy violations. Currently, Robert works as a Critical Escalations Investigator in the Trust & Safety division at Cloudflare. Robert earned a degree in Business Management from Texas A&M University.
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