Virginia Tea

Virginia Tea has extensive experience in customer support and account management, with a career spanning various roles in prominent companies. At Nestlé Nespresso SA, Virginia excelled as a Senior Nespresso Coffee Specialist, achieving 100% member satisfaction through excellent customer support. Previous experience includes a Senior Customer Care Consultant position at StarHub, and a Senior Customer Service Executive role at Aviva, where effective communication and problem resolution were key responsibilities. Virginia served as a Senior Client Support Specialist at Pegasus Solutions and later as an Account Manager with Sabre Hospitality Solutions, where significant achievements included high renewal and upselling rates. Current engagement includes roles as Senior Customer Success Manager and Customer Success Manager at Cloudflare, demonstrating a commitment to fostering strong client relationships and enhancing customer experiences across the hospitality industry.