Floyd S. is an experienced IT Technician currently working at CloudHQ, LLC since October 2023, following a tenure as an IT Operations Technician at Nordstrom from November 2022 to September 2023. Previous positions include roles at designDATA as both an End User Support Technician Tier 1 and Tier 2, and a Case Manager at Catholic Charities of the Archdiocese of Washington. Additional experience includes serving as a Trainer/Career Advisor at Grant Associates Inc and as a Financial Coach/Case Manager at Lynn Housing Authority & Neighborhood Development, where contributions focused on resolving clients' financial situations. Floyd S. also held positions as a Community Assessment Specialist at United Way of Massachusetts Bay and Merrimack Valley, a Public Relations Intern at Salem State University, a Lead Writer Intern at North Shore Community Action Programs, and a City Councilor Aide Intern for Ayanna Pressley. Floyd S. earned a Bachelor of Science in Public Relations, Advertising, and Applied Communication from Salem State University and completed additional training at Per Scholas.
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