Russell Tims

Russell Tims is an experienced professional in customer success and IT systems, currently serving as a Customer Success Manager for Cloudian Inc since September 2019, focusing on enhancing customer experiences with the Cloudian HyperStore solution. Prior to this role, Russell worked as an I.T Systems Engineer at Retail Assist and an IT Infrastructure Engineer at WSP in the UK. Additional experience includes positions such as Print Manager at Haringey Council Print Room and Operations Manager at Inc Direct, where responsibilities spanned operational management and customer engagement. Early career roles included sales and technical positions, leading to significant sales achievements at Friedheim International and Graphic Arts Equipment Ltd. Russell possesses a City & Guilds 524 in Reprographics from the London College of Printing and has a strong foundation in technical support and operations management, with an extensive tenure in the print and IT sectors.