Timothy Ludwig is a seasoned professional with extensive experience in technical operations and customer success, currently serving as the Senior Manager of Technical Operations at Cloudian Inc since February 2020. In this role, Timothy successfully screened, onboarded, and managed a new team of operations engineers, enhancing support offerings and establishing 24/7 support, improved SLAs, and remote management capabilities. Previously, Timothy held positions at Tegile, where responsibilities included managing a global engineering team and developing strong customer relationships, and MiTek Industries, where Timothy focused on web services monitoring and automation. Timothy began a career in IT support while working at the University of Central Florida, earning a Bachelor's of Science degree in Information Technology from the same institution.
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