Vikram Singh Jain is a technology leader specializing in IT Operations and Site Reliability. They have held key roles such as Associate Director of Infra Engineering Services at S&P Global Market Intelligence and Senior Manager at Sophos, where they managed various engineering teams and drove operational excellence in cloud services. Currently, Vikram serves as the Director of DevOps and AWS Partner-Led Support at CloudKeeper, overseeing technical support for over 350 end customers. Vikram's educational background includes an M.Sc in IT from Maharshi Dayanand Sarswati University and a GNIIT from NIIT.
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