André Lourenço is a seasoned professional with extensive experience in product and program management, currently serving as Team Lead for Customer Success and Product Program Management at CloudKitchens since December 2021. Lourenço has led initiatives for global product pilots and regional adaptations in Brazil, developed processes for the Customer Success team, and created automation tools for performance metrics. Previous positions include Product & Operations Manager at Boutique Passion, where significant improvements in delivery accuracy and stock management were achieved, and Project Manager at AD&M Enterprise Consulting, focusing on stakeholder management and performance monitoring. André holds a Bachelor's degree in Business Administration from Universidade de Brasília and completed further education in Business Leadership in Sydney, Australia.
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