Caroline Novas

Caroline Novas possesses extensive experience in customer success and client strategy across various industries. Currently serving as the Head of Customer Success: Strategy and Operations for CloudKitchens in the US and Canada, Caroline's previous roles include Senior Manager of Client Strategy and Operations at ServiceChannel, Customer Success Manager at Duo Security, and an MBA Intern focusing on Strategic Projects and Effectiveness at Google. Early career experience includes positions as a Consultant and Analyst at Deloitte. Caroline holds a BA in Political Science and Government from Hamilton College and an MBA from Columbia Business School.