Tung Chang

Customer Success Manager at CloudKitchens

Tung Chang has worked in various roles across multiple industries from 2013 to present. In their most recent position as a Customer Success Manager at CloudKitchens, they managed a portfolio of 500+ small-to-medium-sized restaurant accounts, and upsold new products to clients including doubling revenue of their self-portfolio of accounts. At Menulog Group Limited, Tung was a Business Development Manager, targeting businesses across Victoria and ensuring a smooth on-boarding process for restaurant partners. While at Zomato as a Business Development Manager, they developed and maintained an SME portfolio of over 50 clients, leading hospitality groups, and generated net sales revenue of over 400K a year. Prior to these roles, Tung held various positions such as Product Manager at Engelite Pty Ltd, MarCom & Public Relation Manager at Hotel Caesar Park Rio de Janeiro, Project Planning Manager at Formosa Television, Corporate Public Relations Manager at Achem Industry America Inc., and MarCom & Public Relation Executive at YEM CHIO CO., LTD-Uinn hotel group.

Tung Chang earned a Bachelor's degree in Advertising and Strategic Marketing from Ming Chuan University from 2011 to 2015. From 2015 to 2016, Tung studied Journalism and Communication at Wuhan University. Tung also obtained a certification in TQC powerpoint 2010 primary, but the date of acquisition is not provided.

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Timeline

  • Customer Success Manager

    March, 2021 - present

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